Surveyor

V85100719

£280 Per Day

Temporary

London

Local Authority

Posted 27 days ago

Expires In 11 Hours

Job Description

Role purpose 
  • As a member of the Housing Asset Management Team, contribute towards achievement of the services aims and objectives as contained in the Smarter Housing Plan and Repairs Policies
  • To act as a lead professional in all aspects of repairs and maintenance inspections and the management of repairs providing technical advice in all matters relating to the building stock in a customer focused manner for tenanted and void properties
  • To manage the performance delivery of repairs and maintenance term contractors to ensure that the services provided are carried out in a professional and efficient manner, ensuring that works are carried out within agreed constraints of time, budget, quality, value for money and customer performance criteria.
  • To ensure that contractor performance is in compliance with statutory legislation, building regulations, health and safety policies and financial regulations.
  • To be responsible for managing customer complaints, formal enquiries, insurance, compensation and legal claims in a timely manner with a satisfactory outcome and that corrective action is taken to prevent re-occurrences or to improve the service.

 Responsibilities
  • To contribute to the development and delivery of Housing's service plan objectives in line with the Smarter Housing Plan and Corporate priorities.
  • To contract manage term contractors in a designated area to ensure repairs and void repairs are delivered in compliance to contract terms and conditions and that the services provided are to customer's satisfaction and expectations.
  • To steer the repairs service with the contractor to ensure that first time-fix repairs are maximised, to maximise the use of composite codes and to demonstrate the efficient use of the NHF Schedule of Rates system.
  • Ensure that contractors comply with good practice codes, recognised professional standards, appropriate British Standards together with statutory requirements as defined in contract documents and any repairs policy/procedures as required.
  • To lead on weekly planned contractors monitoring meetings to review performance and agree corrective actions where appropriate to maintain contract compliance and improvements.
  • To manage formal/non-formal complaints/Member/LGO enquiries and ensure repairs are tracked and responses provided in line with the Council's corporate complaints policy.
  • To inspect the repairs and review services provided by contractors following unacceptable performance and ensure these are proactively remedied and agreed actions taken to prevent re-occurrences or escalation.
  • To foster and promote active communications with tenants to keep them informed on the progress of their repairs/inspections and to prevent avoidable contacts

Requirements 
  • To have a contracts Surveyor background
  • 2 years’ experience working with councils
  • Knowlage of building legislations , health and safety regulations
  • Direct experience of working with tenants and leaseholders
  • knowledge of managing repairs contracts 
  • Experience in writing out our repairs specifications in accordance w ith bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors.
  • Direct experience in implementing innovative working practices to demonstrate efficiency gains and value for money 
Contracts
  • 12 Months contract, with the opportunity to extend
  • PAYE via Umbrella 
  • Monday to Friday 9am to 5pm 
  • Hybrid

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