Leasehold Services Officer
V85101769
£30.26 Per Hour
Temporary
North London
Local Authority
Posted 19 days ago
Expires In 7 Days
Job Description
Leasehold Services Officer
21 hours per week
📍 Location: North London / Hybrid
💼 Contract Type: 3 to 6 month ongoing contract
🕓 Flexible Working: Yes, with regular in-person attendance
💷 Salary: £30 p/hr umbrella
We’re committed to delivering exceptional housing services where residents come first. As part of our continued drive to support leaseholders, we are seeking a Leasehold Services Officer to join our Home Ownership team and help deliver high-quality, person-centred services.
About the Role This is a varied and rewarding role where you'll work directly with leaseholders, managing a broad caseload that includes Right to Buy applications, lease extensions, sub-letting requests, enfranchisement, and lease enforcement.
Working within a supportive team, you’ll be instrumental in ensuring services are delivered efficiently, transparently, and in compliance with all relevant housing legislation. You'll also play a key role in representing the organisation at First Tier Tribunal hearings when needed.
Key Responsibilities
About You We’re looking for someone who:
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
21 hours per week
📍 Location: North London / Hybrid
💼 Contract Type: 3 to 6 month ongoing contract
🕓 Flexible Working: Yes, with regular in-person attendance
💷 Salary: £30 p/hr umbrella
We’re committed to delivering exceptional housing services where residents come first. As part of our continued drive to support leaseholders, we are seeking a Leasehold Services Officer to join our Home Ownership team and help deliver high-quality, person-centred services.
About the Role This is a varied and rewarding role where you'll work directly with leaseholders, managing a broad caseload that includes Right to Buy applications, lease extensions, sub-letting requests, enfranchisement, and lease enforcement.
Working within a supportive team, you’ll be instrumental in ensuring services are delivered efficiently, transparently, and in compliance with all relevant housing legislation. You'll also play a key role in representing the organisation at First Tier Tribunal hearings when needed.
Key Responsibilities
- Provide professional advice and support to leaseholders, ensuring a clear and responsive service.
- Process applications for Right to Buy, Lease Extensions, Collective Enfranchisement, and Sub-letting.
- Respond to leasehold enquiries and manage lease enforcement cases.
- Prepare documentation and provide representation at Tribunals or Court as required.
- Ensure compliance with relevant legislation, case law, and internal policies.
- Work collaboratively with colleagues across departments to deliver joined-up housing services.
- Maintain accurate, accessible records and contribute to performance monitoring.
About You We’re looking for someone who:
- Has a strong understanding of leasehold legislation including the Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002.
- Brings experience in leasehold casework, legal processes, or housing compliance.
- Demonstrates a resident-focused mindset with excellent communication and interpersonal skills.
- Is confident working with a diverse community and understands the importance of inclusion and accessibility.
- Can manage a varied caseload efficiently, with attention to detail and professionalism.
- Is IT-literate and confident using databases, CRM systems, and Microsoft Office tools.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Related Jobs
£26.22 Per Hour
Temporary
East London
Ref V85103376
Posted 12 days ago
£28.56 Per Hour
Temporary
West London
Ref V85102240
Posted 25 days ago
£32.11 Per Hour
Temporary
Remote work
Ref V85102310
Posted 26 days ago
Apply for this Job
Share
Or copy link
https://voxconsultants.com/jobs/job-details/?vacancyRef=V85101769