Senior Housing Benefits Appeals Officer

Senior Housing Benefits Officer
North West London 
Initial 3 to 6 month ongoing contract 
Mon to Friday 9am to 5pm £32 per hour umbrella
Working from home with occasional visits to the hub and attending tribunal as and when necessary.


PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

Responsibilities 
Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below:

• Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etc
• Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax Benefit
• Fairer Charging/ Supporting People, Respite Care and Residential Care
• Other assessments such as concessionary fares using relevant Regulations
• Be accountable for operational performance of a Financial Assessment services Team and undertake quality checking and analysis to feed into training plans and business practices Assist in the management and prioritising of the workload of the team. Set individual and group performance objectives, monitor and take remedial action, if necessary in accordance with the Performance Management system and Capability procedures Work with other Corporate Finance teams and managers within the Council to ensure appropriate prioritisation.
• As the Senior Assessor in Team, to transfer knowledge and job skills to new and existing members of staff including any changes in regulation, systems and work familiarities 

Requirements 

• Must have extensive and recent experience in submitting Housing Benefit Appeals and attending/presenting hearings at tribunals
• A minimum of 3 years experience of working in a Housing Benefits 
• In depth knowledge of Social Care Financial Assessments Regulations and guidance
• Ability to learn Northgate and Civica Systems

If you are interested in this position AND meet the requirements, APPLY NOW!