Job Details
The main responsibilities of the Homeless Housing Coordinator will include:
- To provide excellent customer service to homeless applicants and key partners.
- To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support.
- Skilled use of all available homelessness prevention tools and collaborate with internal and external partners to improve outcomes for threatened with homeless/homeless applicants.
- Contribute to embedding safeguarding best practice across the wider Housing Advisory Service.
- Contribute to the overall service goal to reduce the number of households living in temporary accommodation by assisting them in challenging landlords & court possession orders.
- Contribute to the development of the Homeless Families & Singles’ Team and wider Housing Advisory Service
Requirements
- Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
- Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
- Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs
- Ability and experience of ensuring all aspects of casework is carried out in accordance with legislation, strategies policies and initiatives set out at the national, regional and local level
- Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions reached by the council
Contract
- Initial 3 to 6 month ongoing contract with the opportunity to extend
- PAYE via Umbrella
- Monday to Friday 9am to 5pm
If you are interested in this position AND meet the requirements, APPLY NOW!