Housing Maintenance Manager

Role Purpose

• Lead for Housing Property Teams, overseeing the responsive repairs and void section within the housing team, ensuring all projects and works are delivered to cost, quality, and time constraints. 
• Works to housing stock are critical to minimise the risk to residents and the public, as well as to meet legislative and regulatory requirements and maintain the future value of the Council’s housing asset portfolio.

• Provide clear leadership to deliver the Council’s strategic priorities and meet the Council’s financial targets, as a member of the Directorates Senior Leadership Team.
• Update and advise Elected Members in respect of operational and policy issues in relation to the Service.
• Lead with a clear identity in terms of flexible and responsive ways of working, inclusive and diverse culture, and high level of employee engagement and wellbeing.
• Undertake representational and communication duties on behalf of the Council to promote and protect the Council’s interests in matters concerning their specialist areas.
• Create, monitor, and review frameworks of performance measures and quality standards to be applied in the delivery of services.
• Function as an ambassador for the Council promoting, both internally and externally, the Council’s vision, strategic aims, and values.
• Attend meetings with the Council and other organisations, including public groups as required. 
• Undertake complete operational responsibility for management and delivery of the responsive repairs service and void repairs service within the Housing Directorate. 
• Carry out and support effective people management including performance management and absence management, coaching, development and mentoring through formal and informal mechanisms. 
• Act as the subject expert and lead on relevant repairs related resident engagement groups, including the Tenants’ Strategic Group, Tenants’ Action Group, Voids group, damp and Mould group, etc.

• Good general standard of education (minimum to A’ level standard or equivalent) and relevant professional qualification or experience. 
• Evidence of continuing development of professional and managerial skills, e.g. through training, qualification and/or experience. 
• Membership of a relevant professional body.
• Qualified to degree level or equivalent in a construction or related field. 
• Competent in the use of Microsoft Office.  
• Principles of good customer service.