Complaints and Disrepair Co-Ordinator

V85102864

£21.66 Per Hour

Temporary

East London

Local Authority

Posted 2 hours ago

Expires In 27 Days

Job Description

Responsibilities:

To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council.
The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents.
The Litigation Coordinator will handle a portfolio of cases, working closely with contractors and legal teams to ensure that disrepair cases are resolved promptly, while maintaining a high standard of service for tenants and leaseholders, and accurate record of the repairs history for individual repairs cases.
The role will ensure accurate monitoring of repair cases, including repairs history, expenditure and financial forecasting on legal disrepair cases, and enable informed decision making to effectively manage the overall disrepair programme, including prioritization of disrepair cases.

Experience:

Administrative: 3 years (required)
legal disrepair cases: 2 years (required)
Complaints Officer: 2 years (required)
Experience working in a housing association or council

Contract

Initial 3 to 6 month ongoing contract
PAYE via Umbrella
Monday to Friday 9am to 5pm

NEXT STEPS: In-person interview in east london
Supplier submission deadline: 03 Dec 2024

If you are interested in this position AND meet the requirements, APPLY NOW!

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