Sheltered Service Manager

Sheltered Service Manager
Location: West London
Department: Housing and Regeneration
Direct Reports: Specialist Housing Officers
Rate: £350-£400 day rate (DOE)
Duration: 3-months on going

Enhance Lives, Lead a Team, and Shape the Future!

I'm working with a council in West London, looking for a Sheltered Service Manager to join their Neighbourhood Housing Management Service. This role enhances older and vulnerable residents' quality of life, ensuring they receive top-tier housing management.

Role Highlights:
- Impact: Improve residents' lives by providing essential housing and support services.
- Leadership: Lead a team of Specialist Housing Officers, fostering excellence and engagement.
- Collaboration: Work with key partners and stakeholders for a comprehensive service.
- Growth: Engage in personal and team development.

Key Responsibilities:
- Oversee housing management services to support residents' tenancies.
- Ensure communal areas are secure, clean, and well-maintained.
- Manage vacant properties efficiently to minimise revenue loss.
- Promote financial inclusion and manage rent arrears.
- Facilitate social activities and communal facilities use.
- Develop and adhere to health, safety, and welfare policies.
- Encourage resident involvement in strategy and policy development.
- Maintain relationships with support and care service providers.
- Contribute to budget planning and manage expenditure.

Required Skills and Experience:
- Qualifications: Degree in supported housing (e.g., NVQ Level 4) or relevant experience.
- Experience: Managing teams in housing, with vulnerable customers.
- Knowledge: Housing legislation, health and safety regulations, safeguarding.
- Skills: Data analysis, Microsoft Office, strong communication skills.
- Leadership: Attract, retain, motivate, and coach team members.

The role demands an understanding of health and safety policies, ensuring all duties align with council guidelines.

Join a team that makes a difference. Apply now to lead, innovate, and contribute to a community-focused service.