Project Manager (Housing Transformation)
V85103468
£550 Per Day
Temporary
Southwark
Public Sector
Posted 1 hour ago
Expires In 27 Days
Job Description
Role Purpose
The Interim Programme Manager will play a central role in delivering the Council’s Repairs Improvement Programme, which is a cornerstone of the Housing Improvement Plan. The focus of this role is on organisational redesign and the implementation of a new repairs operating model to ensure services are efficient, customer-focused, and deliver consistently high standards for residents.Â
Responsibilities
Skills and experienceÂ
The Interim Programme Manager will play a central role in delivering the Council’s Repairs Improvement Programme, which is a cornerstone of the Housing Improvement Plan. The focus of this role is on organisational redesign and the implementation of a new repairs operating model to ensure services are efficient, customer-focused, and deliver consistently high standards for residents.Â
Responsibilities
- Lead the design and delivery of organisational change projects within the Repairs Improvement Programme, with a focus on implementing the new repairs operating model. · Drive forward significant change working with the repairs service senior management team.
- Work collaboratively with senior managers, trade teams, planners, and support functions to design processes, structures, and roles that improve productivity, resident experience, and value for money.
- Translate the operating model into clear project plans, milestones, and deliverables, ensuring benefits are identified, tracked, and realised
- Support cultural change across the repairs service by engaging staff, building ownership of new ways of working, and strengthening accountability.
- Develop and oversee programme documentation including risk registers, benefits plans, and governance reporting to ensure transparency and assurance.
- Work closely with performance, ICT, procurement, and finance colleagues to ensure enablers for the new model (e.g. systems, data, contracts, budgets) are in place. · Provide regular updates and assurance reports to senior leaders, governance boards, and external stakeholders.
Skills and experienceÂ
- Proven track record of leading large-scale organisational redesign or service transformation projects, ideally within a complex public sector or housing context.
- Strong expertise in programme and project management, with experience of delivering operating model changes from design through to implementation.
- Understanding of housing repairs services and the challenges facing local authorities/registered providers; direct experience of repairs improvement is highly desirable.
- Demonstrated ability to manage complex stakeholder relationships and engage staff, trade teams, contractors, and residents in change programmes.
- Strong analytical and problem-solving skills, with the ability to translate strategic priorities into practical solutions.
- Experience of embedding cultural change and new ways of working in frontline services.
- Excellent communication skills, able to produce clear and compelling plans, reports, and presentations for senior leaders and governance boards.
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