Housing Officer - Office based

Job Title: Housing Officer
Location: West London (Office-Based)
Rate: £29 per hour (Umbrella)
Contract: 3-Month Ongoing Contract

About the Role
We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running.

Key Responsibilities

• Manage a designated patch of general needs and/or temporary accommodation properties
• Deliver a high-quality, customer-focused housing management service
• Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy
• Carry out investigations and take appropriate enforcement action where required
• Work closely with internal teams and external agencies to resolve housing issues
• Ensure compliance with housing legislation, policies, and procedures
• Maintain accurate records and case notes using housing management systems

Essential Requirements

• Proven experience working as a Housing Officer
• Strong knowledge of housing management, tenancy law, and best practice
• Experience managing ASB cases and tenancy enforcement
• Excellent communication, negotiation, and organisational skills
• Ability to work effectively in a fast-paced, office-based environment
• Available for an immediate or short-notice start

How to Apply
If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration.