Benefits Assessor

Benefits Assessor
Esher, Surrey (Hybrid – 2 days in office, 3 from home)
£36 per hour (Umbrella)
3-month ongoing contract


This is an excellent opportunity to join a well-established local authority and support a busy revenues and benefits team during a period of high demand.
The Role You will be responsible for assessing Housing Benefit and/or Council Tax Support claims, ensuring accuracy, efficiency, and compliance with current legislation.

Key Responsibilities

• Assess new and change of circumstance claims for Housing Benefit and Council Tax Support
• Ensure all work is completed accurately and within agreed timescales
• Maintain up-to-date knowledge of benefits legislation and policy
• Provide excellent customer service when dealing with enquiries
• Work collaboratively within a team to manage workload effectively

About You

• Proven experience working as a Benefits Assessor within a local authority
• Strong knowledge of Housing Benefit and Council Tax Support regulations
• Experience using relevant systems (e.g. Northgate/Capita or similar)
• High level of accuracy and attention to detail
• Ability to manage a busy and varied caseload

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.