Accommodation Placement Manager

Accommodation Placement Manager
Location: East London
Rate: £46.87 per hour Umbrella
Contract: 3-Month Ongoing Contract
Hours: Monday to Friday, 9:00am – 5:00pm
Working Pattern: Hybrid – Minimum 2 Days in the Office / 3 Days Working from Home


Key Responsibilities

• Lead and manage a team of Accommodation Placement Officers delivering a high-quality operational service.
• Oversee the placement of homeless households into all forms of temporary accommodation.
• Ensure the Council meets and discharges its statutory duties under homelessness legislation.
• Manage accommodation placements into:
  
  • Temporary Accommodation
  • Private Rented Sector Offers
  • In-house Acquired Properties
  • Local Space Schemes
  • More Homes Initiatives
  • Private Sector Leasing Schemes
  • Capital Letters and other accommodation initiatives
• Ensure effective utilisation of accommodation stock and minimise void periods.
• Manage nomination processes and ensure contractual timescales are achieved.
• Monitor accommodation availability and demand to maximise placement opportunities.
• Implement effective processes to reduce costs through prompt cancellation of unused bookings.
• Ensure accurate casework, placement records and financial information are maintained.
• Produce performance reports, management information and service analysis.
• Develop and maintain strong relationships with accommodation providers, landlords and partner organisations.
• Drive continuous improvement across placement processes and service delivery.

Essential Experience

• Significant experience within homelessness, temporary accommodation or housing needs services.
• Experience managing accommodation placement teams within a local authority setting.
• Strong knowledge of homelessness legislation and statutory housing duties.
• Experience managing temporary accommodation portfolios and placement services.
• Proven ability to manage voids, nominations and accommodation utilisation.
• Experience working with private rented sector accommodation and housing providers.
• Strong understanding of housing procurement and accommodation supply initiatives.
• Experience managing budgets, financial controls and cost reduction initiatives.

Knowledge & Skills

• Excellent understanding of Housing Act 1996 Part VII and Homelessness Reduction Act 2017.
• Strong leadership and staff management skills.
• Excellent stakeholder engagement and partnership working abilities.
• Strong performance management and reporting experience.
• Ability to work in a fast-paced, high-demand housing environment.
• Excellent communication, negotiation and problem-solving skills.

If you have a proven background in homelessness services, temporary accommodation management and leading housing placement teams within a local authority environment, we'd be keen to hear from you.