Temporary Accommodation Officer

V85104107

£29 Per Hour

Temporary

West London

Local Authority

Posted 1 hour ago

Expires In 27 Days

Job Description

TEMPORARY ACCOMMODATION OFFICER – WEST LONDON
£29 per hour umbrella | Hybrid | 3 days in the office

We are currently recruiting for an experienced Temporary Accommodation Officer to join a local authority in West London on a 3 months ongoing contract 

Role Details:

  • £29 per hour umbrella
  • Monday to Friday, 9:00am – 5:00pm
  • Hybrid working – 3 days per week in the office
  • Full-time position
  • West London
  • Local Authority
Key Responsibilities:
  • Manage a caseload of temporary accommodation households.
  • Arrange and manage emergency and temporary accommodation placements.
  • Ensure accommodation is suitable and meets relevant housing standards.
  • Liaise with landlords, accommodation providers and internal housing teams.
  • Deal with complex housing cases and vulnerable households.
  • Monitor placements, transfers, voids and cancellations.
  • Handle resident enquiries and resolve accommodation-related issues.
  • Maintain accurate case records and ensure housing systems are kept up to date.
  • Support the council in meeting its statutory homelessness duties.
  • Monitor rent accounts, Housing Benefit issues and accommodation costs where required.
  • Work closely with Housing Options, Finance, Housing Benefit and other relevant teams.
About You:
  • Previous experience working within Temporary Accommodation or Homelessness services.
  • Good understanding of homelessness legislation and statutory housing duties.
  • Experience managing temporary accommodation placements and working with providers.
  • Strong case management and organisational skills.
  • Confident dealing with vulnerable residents and challenging situations.
  • Excellent communication and problem-solving skills.
  • Local authority housing experience is highly desirable.
To apply, please send your CV for immediate consideration.