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Role Purpose
The efficient processing of benefit claims and enquiries to a satisfactory conclusion at the first point of contact.
Responsibilities
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- Ensure benefit claims are processed efficiently and effectively and in accordance with regulations and agreed procedures in…
Role Purpose
Providing expert advice and information to leaseholders and delivering excellent customer service.
To work collaboratively with others to deliver the Leasehold Team plan.
Responsibilities
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- To resolve disputes with leaseholders and arrange the associated com…
Role Purpose
Responsible for the day to day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. To ensure compliance with legislative and defined standards, contractual arrangements and se…
Role Purpose
Provide a high level of expertise in the delivery of disrepair, structural, insurance and statutory nuisance related issues. Working with internal and external stakeholders to provide high levels of customer service, quality, value for money and Health and Safety.
Managing a…
