Housing Officer

Housing Officer 
East London
£25.71 per hour (Umbrella)
12-Month Temporary Contract
36 Hours per Week | Full Time | Immediate Start

We are currently recruiting for an experienced Housing Officer to join a busy Housing Management team based in East London. This is a fantastic opportunity for a confident and proactive professional who thrives in a fast-paced tenancy management environment.

The Role You will be responsible for delivering a comprehensive tenancy management service, supporting residents and ensuring sustainable tenancies across the borough.

Key duties include:

• Identifying vulnerable residents and working with partner agencies to support tenancy sustainment
• Managing all aspects of tenancy management including successions, assignments and mutual exchanges
• Handling legal housing matters, preparing statements and attending court where required
• Managing anti-social behaviour cases through proactive case management and resolution strategies
• Investigating boundary disputes and property-related issues
• Maintaining accurate case records and providing regular updates to residents and stakeholders
• Working creatively to develop solutions that support residents and communities

About You We are looking for someone who:

• Has previous experience working as a Housing Officer within a local authority or social housing setting
• Is resilient, confident and able to manage challenging situations professionally
• Has strong knowledge of tenancy management and ASB casework
• Demonstrates excellent attention to detail and organisational skills
• Can work independently, including lone working where required
• Holds a full UK driving licence and has daily access to a car

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.