Housing Officer

V85103732

£27.70 Per Hour

Temporary

North West London

Local Authority

Posted 1 hour ago

Expires In 27 Days

Job Description

Job Advert: Housing Officer Location: North West London
Contract: 3-month ongoing contract
Working Arrangement: Hybrid working
Pay Rate: ÂŁ27.70 per hour (Umbrella)
Hours: Full-time (37 hours per week)

Key Responsibilities
  • Manage a defined housing patch or caseload, providing comprehensive housing management services.
  • Support tenancy sustainment, addressing issues such as breaches of tenancy and antisocial behaviour.
  • Monitor and manage rent arrears, taking appropriate early intervention and enforcement action.
  • Carry out estate and property inspections, ensuring health, safety, and tenancy compliance.
  • Provide a high standard of customer service, handling sensitive and complex cases professionally.
  • Resolve housing issues effectively while ensuring compliance with relevant legislation and local authority policies.
  • Work collaboratively with internal teams and external partner agencies.
  • Maintain accurate case records and produce written correspondence as required.
Essential Requirements
  • Minimum 2 years’ experience in a Housing Officer or Housing Management role, managing a patch or caseload.
  • Proven experience in:
    • Tenancy management and sustainment
    • Rent arrears management
    • Property and estate inspections
  • Ability to work independently in a fast-paced environment while contributing to team objectives.
  • Access to a car for business use and valid business insurance (essential).

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.Â